FAQs
Frequently Asked Questions
Everything you need to know about the Solace Sneaker Saver before it becomes part of your shoe-cleaning routine.
Will this fit my shoe size? Yes — it's designed to comfortably fit most adult sneakers up to men's size 12–13. It works great for running shoes, casual sneakers, and kids' shoes too.
Can I wash more than one pair at a time? Depends on the size you choose, but most bags fit up to 2 pairs comfortably, depending on bulk and shoe size.
Will it actually protect my shoes from damage? Yes. The mesh bag keeps your shoes contained during the wash cycle, preventing them from banging around, tangling with other laundry, or getting caught on the drum — which is what usually causes the shape and material damage you see from washing shoes loose.
Does it work in the dryer too, or just the washer? It's designed specifically for washing machines. We recommend air-drying your sneakers afterward rather than tumble drying, since heat can warp soles and shrink certain materials.
What is it made of? Durable, breathable mesh fabric with a reinforced zipper closure, built to hold up over repeated washes without tearing.
How long does shipping take? Orders ship within 1–2 business days and typically arrive within 5–9 business days, depending on your location.
What if I order the wrong size or I'm not happy with it? You're covered by our 30-Day Money-Back Guarantee. If it doesn't work out, reach out and we'll make it right — no complicated return process, no questions asked.
How do I clean the bag itself? Just toss it in with a regular wash cycle. It air-dries quickly and is ready to use again right away.
Is this safe for all shoe types? It works best for fabric and mesh sneakers. We don't recommend machine washing leather, suede, or shoes with glued embellishments, regardless of whether they're in a wash bag — those materials should be spot-cleaned by hand.
Do you ship internationally? [Fill in based on your actual shipping setup — e.g. "Yes, we currently ship to the US, Canada, UK, and Australia."]
Still have a question? Reach out to us at [your support email] and we'll get back to you within 24 hours.